At Datarock, we strive to provide excellent support to ensure you have the best experience with our services. If you need assistance, there are several ways you can get in touch with our support team:
Contact Support Form
The quickest way to reach us is through our Contact Support Form. Simply fill out the form with your details and a description of the issue you're experiencing. Our support team will get back to you promptly.
- Access the Contact Support Form here.
You can also contact our support team via email. Send your inquiries or issues to the following email address:
- Email: support@datarock.com.au
Knowledge Base
For immediate assistance, you might find the answer you're looking for in our Knowledge Base. It contains articles, FAQs, and guides to help you resolve common issues.
- Visit the Knowledge Base here.
Dedicated Customer Success Manager
If you have a Standard or Premium subscription, you will have access to a dedicated Customer Success Manager. They are your primary point of contact for any support needs, ongoing training, and to ensure you are getting the most out of Datarock’s services. Please reach out to your assigned manager for personalized support and assistance.
General Interest
If you're interested in learning more about Datarock, our services, and the latest updates, you can explore the following resources:
- Website: datarock.com.au
- LinkedIn: linkedin.com/company/datarock-au/
- Blog: datarock.com.au/explore/
We are committed to providing you with the support you need. Please don't hesitate to reach out through any of the channels listed above. Our team is here to help!