What's New
We have developed a subscription management page, available directly within Datarock Core.
Why we created this new feature
Because we understood that our users needed more visibility in order to enhance their decision-making and subscription management. This page provides visibility into subscription plans, usage tracking and entitlements across subscription products and projects.
Getting started with Subscription Usage & Details
Click here for a Step-by-Step guide on how to use Subscription Usage & Details.
Where to Find It
The Subscription & Usage page is Company-based. This means, whether you have a single project or multiple, you will have access from the same place:
- Log in to your Datarock account.
- On the Company page, where you see the list of Projects, you will see a cogwheel icon that will direct you to Company Settings.
- Click on the cogwheel and this will direct you to the Subscription Usage & Details page.
Feature Guide
1. Plans Overview
- Current Plans: Displays all active subscriptions with key details such as tier, status, associated projects.
- Archived Plans: Historical view of expired subscriptions for reference
2. Usage Monitoring
Provides detailed usage tracking at multiple levels, such as product-level usage, and aggregated project-level with total processing capacity across all products and usage percentage.
3. Entitlements Details
- Clear breakdown of what each subscription includes, such as limits, current processing per product, etc.
User Experience
The interface provides an intuitive, self-service experience:
- Dashboard Integration: Accessible through the main Company Settings navigation.
- Tabbed Navigation: Easy switching between Usage and Details views.
- Visual Status Indicators: Colour-coded usage meters for quick status assessment.
- Detailed Breakdowns: Expandable project views showing granular usage data.
- Multi-Project Support: Consolidated view across all projects within a subscription.
- Historical Context: Access to both current and archived subscription data.
Benefits
- Transparency: Complete visibility into subscription terms and usage patterns.
- Self-Service: Get the information when you need it.
- Proactive Management: Early warning indicators help you manage your subscription usage better.
- Planning Support: Historical data and usage trends to support your capacity planning decisions.
- Simplified Administration: Consolidated view of all subscription-related information.
Current Limitations
- Usage data refreshes are based on processing completion, not real-time.
- Historical usage trends require navigation between different time periods.